LEGAL NOTICE AND TERMS OF USE


Legal Notice and Terms of Use

In this space, the USER will be able to find all the information related to the legal terms and conditions that define the relationships between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation. Roc Pan Uriach, as responsible for this website, assumes the commitment to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, on information society services and electronic commerce.

General Conditions of Use

These General Conditions regulate the use (including mere access) of the web pages, members of the www.panuach.com website, including the contents and services made available in them. Any person who accesses the web, www.panuach.com ("User") agrees to be bound by the General Conditions in force at all times of the www.panuach.com portal.

Personal Data We Collect and How We Do It

Read Privacy Policy

Commitments and Obligations of Users

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with www.panuach.com. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order.

The use of the website, for illegal or harmful purposes, or that, in any way, may cause damage or impede the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited: Its reproduction, distribution or modification, in whole or in part, unless it has the authorization of its legitimate owners; Any violation of the rights of the provider or of the legitimate owners; Its use for commercial or advertising purposes.

When using the website, www.panuach.com, the User agrees not to carry out any conduct that could damage the image, interests and rights of www.panuach.com or third parties or that could damage, disable or overloading the portal (indicate domain) or preventing, in any way, the normal use of the web. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore www.panuach.com cannot guarantee the absence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

Security measures

The personal data communicated by the user to www.panuach.com can be stored in automated databases or not, whose ownership corresponds exclusively to www.panuach.com, assuming all the technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.

Communication between users and www.panuach.com uses a secure channel, and the transmitted data is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.

Claims

www.panuach.com informs that there are claim sheets available to users and customers. The User may submit a request by sending an email to info@panuach.com indicating their address, their name and surname, the service and / or product purchased together with their serial and order number and finally stating the reasons for their claim.

Conflict Resolution Platform

In case you are interested, in order to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

Intellectual and Industrial Property Rights

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of www.panuach.com. The user undertakes to respect the Intellectual and Industrial Property rights owned by www.panuach.com.

The user knows and accepts that the entire website, containing without exhaustive character the text, software, content (including structure, selection, arrangement and presentation of the same), podcast, photographs, audiovisual material and graphics, is protected by trademarks, rights of copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify this circumstance to info@panuach.com:

Personal data of the interested party who owns the rights allegedly infringed, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.

Point out the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

External links

The pages of the web www.panuach.com, could provide links to other own web sites and content that are owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing said links. www.panuach.com is not responsible in any case for the results that may be derived to the User by accessing said links.

Likewise, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and the user is not identified.

Information provided on these Sponsored Sites or affiliate links is subject to the privacy policies used on those Sites and will not be subject to this privacy policy. Therefore, we highly recommend Users to carefully review the privacy policies of affiliate links.

The User who intends to establish any technical link device from his website to the www.panuach.com portal must obtain the prior written authorization of www.panuach.com. The establishment of the link does not imply in any case the existence of relations between www .panuach.com and the owner of the site where the link is established, nor the acceptance or approval by www.panuach.com of its contents or services.

Privacy policy

In accordance with the General Regulation for Data Protection, PANUACH guarantees the protection and confidentiality of any kind of personal data provided by our customers or suppliers.

All the data provided will be included in a personal data automated file created and preserved under the PANUACH responsibility.

PANUACH will use the provided data as it is established in the General Regulation for Data Protection. Therefore, PANUACH has adopted the legally required levels of protection, and it makes use of all measures in order to avoid alterations, losses, wrong use, or unauthorized access by a third party. However, the user must be aware of the possibility that a third party could break the security measures over the internet.

In accordance with the General Register for Data Protection, the user has the right of modification, access, cancellation/elimination, opposition, limitation, or portability of their own data. To do so, the user must contact us by e-mail info@panuach.com.

What do we do with your information?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Consent

How to obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after accepting you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at info@panuach.com or by writing to: RGPCoadvisorySL Passeig Montseny num 10, 10, 08474 Gualba, Spain.

Divulgation

We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

Shopify

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payments:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, your purchase transaction information is erased.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement here.

Safety

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, such information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

Questions and contact information

If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer info@panuach.com or by postal mail to RGPCoadvisorySL.

[Re: Privacy Compliance Officer]

[Passeig Montseny num 10 10, 08474 Gualba, Spain]

Policy of Cookies

When you visit any website, this could obtain or save information in its browser, generally by the use of cookies. This information may be about you, your preferences, or your device, and it is used mainly because the site functions as expected. Generally, the information does not identify you directly, but it can offer a more customized web experience. As we respect your privacy right, you can choose not to allow us to use certain cookies. Click on the headers of each category to know more and change our default settings. However, the blocking of some types of cookies may affect your site experience as well as the services that we can offer.

Here you can find a list of cookies that we use. We list them so you can choose if you want to choose to remove them or not.

_session_id, unique session token, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persistent for 30 minutes from last visit, used by our website provider's internal statistics tracker to record the number of visits.

_shopify_uniq, no data held, expires at midnight (relative to visitor) the next day, counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, stores information about the content of your cart.

_secure_session_id, unique token, session.

storefront_digest, unique token, undefined If the store has a password, it is used to determine if the current visitor has access.

Feedback Policy

On our website, comments are allowed to enrich the content and make inquiries. Comments that are not related to the theme of this website, that include defamations, grievances, insults, personal attacks or general disrespect towards the author or other members will not be accepted. Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as, for example, private addresses or telephones and that violate our data protection policy, will also be deleted.

Likewise, those comments created only for promotional purposes of a website, person or group and everything that may be considered spam in general will be rejected.

Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Comments that try to force a debate or take a position by another user will not be considered either.

Exclusion of guarantees and responsibility

The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

The lack of availability, maintenance and effective operation of the web, or of its services and contents;

The existence of viruses, malicious or harmful programs in the contents;

The illicit, negligent, fraudulent use or contrary to this Legal Notice;

The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

The provider is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.

Applicable Law and Jurisdiction

In general, the relations between www.panuach.com with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

Contact

In case any User has any questions about these Legal Conditions or any comment on the www.panuach.com portal, please go to info@panuach.com.

On behalf of the team that we form at PANUACH we thank you for the time spent reading this Legal Notice.